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Frequently Asked Questions (FAQs)
Explore our categorized FAQ page for MASIGO dash cam to find answers and maximize your experience, or contact us and check additional resources for further assistance.
How to update firmware over the air (OTA) using MASIGO Viewer App?
You can easily update your dash cam's firmware through the MASIGO Viewer app, in addition to using a computer.
STEP 1: Download the Latest Version β Connect to the internet and download the latest firmware version.
STEP 2: Update Firmware β In the app, tap "Connect Dash Cam" > "Settings" > "Version (New)." Tap "Ready for Update" and your camera will disconnect. Do not disconnect the power supply during the update process. Once the update is complete, theΒ dashcam will restart automatically.
Still have questions or need assistance? Contact Us!
If you can't find the answer to your question, please don't hesitate to get in touch with our dedicated support team. We're always here to help and ensure you have the best experience with your MASIGO dash cam.
Still have questions or need assistance? Contact Us!
If you can't find the answer to your question, please don't hesitate to get in touch with our dedicated support team. We're always here to help and ensure you have the best experience with your MASIGO dash cam.
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