Capture Every Moment with our High-Quality 2CH Dash Cam and Save an Extra $40 with the code 'Extra40'!
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Capture Every Moment with our High-Quality 2CH Dash Cam and Save an Extra $40 with the code 'Extra40'!
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  • Front and Rear Dash Cam
  • Solo Dash Cam
  • Accessories

  • Frequently Asked Questions (FAQs)

    Explore our categorized FAQ page for MASIGO dash cam to find answers and maximize your experience, or contact us and check additional resources for further assistance.

    Dash Cam Settings

    APP & Wi-Fi

    Firmware Update

    Installation & Setup

    How to download and upgrade the firmware on the APP?

    To download and upgrade the firmware on the app, please follow these steps:

    πŸ… Open the app on your smartphone and ensure that it is connected to the internet.

    πŸ…‘ Tap on "Firmware Download" to initiate the firmware download process.

    πŸ…’ Once the download is complete, make sure your smartphone is connected to the dash cam via Wi-Fi.

    πŸ…“ In the app, navigate to the settings section. scroll down to the "Version" section. Tap on the firmware version marked as "NEW".

    πŸ…”Β The app will guide you through the firmware installation process. Follow the on-screen instructions carefully.

    πŸ…• It is important to keep the dash cam connected to a stable power source throughout the firmware upgrade. Do not disconnect the power supply or remove the memory card during the process.

    πŸ…– The dash cam will automatically restart once the firmware upgrade is complete. This usually takes around 30-40 seconds.

    After the restart, verify that the firmware has been successfully upgraded by checking the firmware version displayed in the app's settings.

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