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  • Front and Rear Dash Cam
  • Solo Dash Cam
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  • Frequently Asked Questions (FAQs)

    Explore our categorized FAQ page for MASIGO dash cam to find answers and maximize your experience, or contact us and check additional resources for further assistance.

    Dash Cam Settings

    APP & Wi-Fi

    Firmware Update

    Installation & Setup

    How to update the firmware using the MASIGO Viewer App?

    In addition to updating the firmware via a computer, you can also upgrade the firmware using the MASIGO Dashcam Viewer application by following these steps:

    1. Open the app and tap on "Firmware Download" to use your internet connection to download the latest version.
    2. Connect your smartphone to the dash cam.
    3. In the app, tap "Settings" and scroll down to the "Version" section. Tap on the firmware version marked as "NEW."
    4. The dash cam will restart automatically within 30-40 seconds, indicating that the firmware update is complete.

    Do not disconnect the power supply or remove the memory card during the firmware update process, as this may cause issues with the device.

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